FAQs
Here you can find answers to common questions about our moving services, ensuring a smooth transition for your relocation.
Our standard rate for 2 removalists and a 3-tonne truck is $185 + GST per hour ($203.50 incl. GST) on weekdays, $195 + GST on Saturdays and $202 + GST on Sundays. Time is charged in 15-minute increments after the minimum booking, plus call-out. See all our rates on our prices page, or call 0451 095 817 for a free, no-obligation quote.
We charge by the hour, billed in 15-minute increments after the minimum booking. You only pay for the time we actually work.
Yes. We charge the driving time from our Freshwater depot to your pick-up or drop-off address, whichever is further, one way only, at your crew’s hourly rate. The minimum call-out is 30 minutes.
2 hours for weekday and Saturday moves, 3 hours on Sundays and public holidays, and 1 hour for afternoon second jobs.
Yes, we move 7 days a week. Saturdays are $10 per hour more than weekdays, Sunday rates are on our prices page, and public holidays are the weekday rate plus 15%. Our hours are Monday to Friday 7:30am–5:30pm and Saturday and Sunday 8:30am–5pm.
We’re based in Freshwater and cover the whole Northern Beaches: Manly, Fairlight, Balgowlah, Seaforth, Freshwater, Curl Curl, Dee Why, Brookvale, Collaroy, Narrabeen, Warriewood, Mona Vale, Newport, Bilgola, Avalon Beach, Palm Beach, Frenchs Forest, Belrose, Cromer, Bayview and Elanora Heights. We also move clients to and from the rest of Sydney and interstate.
Yes. We regularly move people from the Northern Beaches to the North Shore, the CBD and the rest of Sydney, and we also do long-distance and interstate removals. Interstate moves are quoted after a free site inspection.
Yes. Our cleaning team can clean the property you’re leaving and/or the one you’re moving into, so you can book the move and the bond clean with one company. Cleaning is $80 + GST per hour for 1 cleaner or $140 + GST per hour for 2 cleaners, with Sundays 10% more.
Yes. If there’s a gap between moving out and moving in, we can store your belongings at our storage facility in Thornleigh. Storage is $77 + GST per week or $255 + GST per month for each 10 m³, billed in advance, and you can access your belongings while they’re stored. See our storage page.
Yes. We supply strong, reusable moving boxes (52 L $4.25 + GST, 104 L $5.79 + GST) and packing materials, and we offer a full packing and unpacking service from $76.50 + GST per hour per packer. If we deliver materials before the packers arrive, there’s a $30 delivery fee.
We recommend booking around 3 weeks ahead, especially for Fridays, weekends and the end of the month. We can often fit in short-notice moves, so call us to check availability.
Our removalists are trained and experienced, and they bring all the equipment needed, including trolleys, dollies, ties and blankets, to protect your items from pickup to delivery.
Yes, we move pianos, pool tables, safes and other heavy items. We do a free site inspection first so we bring the right crew and equipment.
You can cancel or change your date free of charge with at least 2 days’ notice before your move, and your deposit is refunded. Shorter notice may incur a cancellation fee.
A deposit of one hour of your move plus call-out secures your date and comes off your final bill. The balance is due when the job is finished. We accept EFT (bank transfer), credit card, cash and Afterpay.
Last updated: 16 October 2026